Maximize your contact center’s agent potential by connecting to live callers
Auto Dialer Solution
Voipedia incorporated in 2020, is a global provider of IP communication, Cellular Industry Facilitation, Network & Wireless Technologies and Call Center Solutions & Technologies.
Voipedia’s Auto Dialer solution offers one of the best ways to maximize the efficiency of your call center and agent. The predictive dialer maximizes the volume of the service by distributing the queuing leads to available agents. It uses algorithms to reduce the waiting time for agents until the call is answered on the other end and complex mathematical formulas.
This automated solution predicts when a call is made to a lead, the average time before the call is answered, detects busy signals, and responds to machines. It has the unique ability to change the dialing rate when an agent is not present, or if it takes too long to answer a call from the other end.
The predictive dialer of Voipedia analyzes the failed calls, so that immediate callback action can be taken, or if special action is necessary.
enhance the competency of your call center.
Best VOIP allows you to make free/very low-cost calls over the Internet.
World Wide DID
We provide premium quality DID numbers for any country on best rates.
High quality US domestic VoIP Calls and A-Z SIP termination trunk routes.