FAQ - Frequently Asked Questions

VoIP (Voice over Internet Protocol) is a technology that enables voice communication and multimedia sessions over the Internet. It converts analog audio signals into digital data packets for transmission.

Dedicated lines refer to communication channels reserved exclusively for a specific purpose, often providing a consistent and reliable connection for data or voice communication.

Toll-Free Numbers are telephone numbers that customers can call free of charge. The business or organization that owns the toll-free number covers the cost of the calls.

Subscriber Numbers are a service that allow a telephone number to ring through directly to a specific individual or department within a company's private branch exchange (PBX) system.

Yes, Voipedia's services are designed to facilitate international calling and messaging with seamless connectivity across all countries where mobile or landline services are operational.

Our cloud-based PBX system offers customizable features such as auto-attendant, call queuing, voicemail-to-email, live call monitoring, and advanced call analytics to help streamline your business communications.

Voipedia transforms inbound call handling with high-quality voice services and automated distribution, ensuring efficient management of incoming calls and enhancing customer experience.

Our bulk SMS service allows you to send large volumes of messages instantly to a global audience, making it ideal for marketing campaigns, alerts, and notifications. This service is supported on a carrier-grade platform for reliability and scale.

Voipedia offers customizable outbound calling solutions that include features like voice broadcasting, dynamic caller ID, and detailed call analytics to optimize communication strategies and improve outreach effectiveness.

We provide Subscriber Numbers for daily business operations, Toll-free Numbers to improve customer engagement, and Dedicated Lines for secure and private communications.