Subpoenas, court orders and other law enforcement inquiries seeking other information (i.e., non-intercept related) must be sent directly to Voipedia The preferred method for delivery of these law enforcement inquiries to Voipedia is via email. Guidelines for Legal Process are specified below.
If delivery by email is not possible, Voipedia also accepts delivery via U.S. Mail, and overnight mail at the contact information below.
66 W Flagler Street,
Suite 900, Miami, FL 33130
Please be aware that any requests for record production must include the appropriate subpoena, legal documents, or other necessary paperwork, explicitly naming “Voipedia” as the service provider. Additionally, include your name, address, email, and phone number in the request. Since Voipedia generally serves wholesale customers, its response may only include the name and contact details of the wholesale customer associated with the phone number. To get subscriber or other information, a separate request should be sent to that carrier, service provider, or reseller.
For emergency situations, requests for records should be accompanied by a release form to facilitate the process.
If you have questions regarding law enforcement inquiries, you can contact Voipedia at the number provided below:
+1 802 952 0907.
Regarding Customer Proprietary Network Information (“CPNI”), Voipedia complies with the Federal Communications Commission Order. Customer information can only be released with a valid subpoena, court order, search warrant, or other formal demand from an authorized agency.