Voipedia believes in developing customer-friendly solutions that go a long way to addressing the most difficult challenges encountered by consumers around the world. Another product that Voipedia has come up with to support its customers in the most superior way is a PBX cloud-based solution that is extremely rich in functionality and provides high-level customization. It works with all business sizes and gives you the option to install no extra equipment and use your new VoIP phone.
This automated solution predicts when a call is made to a lead, the average time before the call is answered, detects busy signals, and responds to machines. It has the unique ability to change the dialing rate when an agent is not present, or if it takes too long to answer a call from the other end.
The predictive dialer of Voipedia analyzes the failed calls, so that immediate callback action can be taken, or if special action is necessary.